Duoserve is the only company offering a native appointment scheduling desktop app that syncs your data to the cloud — combining the power, reliability, and responsiveness of true desktop software with the convenience of the internet. Think Photoshop vs. a browser-based editor, or the Yelp app vs. yelp.com: the native experience just performs better. ScheduFlow is a native Windows app built to take full advantage of your desktop computer.

ScheduFlow allows you to harness the power of a full-fledged desktop application and the portability of a web solution. Just like your other installed software programs, ScheduFlow can run in the background, start up when your computer starts, pop up reminders when you are working on something else, and automatically refresh your data while running in the background. These are all the benefits of traditional software that we are all used to, but ScheduFlow has the added networking capability of the cloud allowing you to access your calendars from any desktop or mobile device. In addition, ScheduFlow has no third party dependencies. Web calendars depend on third-party web browsers. What happens when a new version (of FireFox, Chrome, Internet Explorer, etc.) comes out? Things break. Web browsers are great for news websites, Facebook, shopping etc. But not for your mission critical application.

Simply click on the 'Try It Free' button on the top menu. This will quickly download our desktop application to your computer. Once the application opens, you will need to enter some basic contact information to create the account. You can then easily go to other computers and download the application and log in -- it will already be networked and shared. It's that simple!

No. We might call you a couple of days into your trial to see how you're doing. If you request not to be called back, we will honor it. It's that simple. We know that in the end, a good product will sell itself.

No. We just ask for some basic contact information to avoid abuse to our systems.

No. You can continue with all the information entered during the trial when you sign up. If you don't sign up after your 30 day trial has ended, we will put your database in a grace period for some time, just in case you didn't have time to go online and sign up. After the reasonable grace period, your data will be completely erased.

No. The trial ends and that is all. You're a free bird.

No. You will not be billed or charged automatically. You will have to specifically go to our website and submit billing information if you wish to continue past the free trial.

We have been a company since 2001. We have grown each and every year with very few customers dropping out. In fact, we have many customers that have been using our desktop applications for over a decade. Our stability and the quality of our products have withstood the test of time. The few customers who have stopped using our products and services usually state that they are closing their doors as the primary reason. Software bugs or pricing issues are almost never the reason why customers leave us because our products are rock solid and we do not bait and switch.

In short, efficiency is key. Customers sometimes ask this question to make sure they are getting the best bang for their buck. We believe our pricing is reasonable, and the prices of our competitors are expensive. While many of our competitors do forced selling with heavy marketing, sales and support staff, our funds are mostly allocated into development and research. This allows us to avoid the need to oversell or constantly fix a broken product. A majority of our customers have never even contacted support or even our sales team. We have a simple, yet powerful business model. Make a great product, let customers try it for free, and pass along the savings. Our number of years in business, number of customers, and our word of mouth referral base allows us to price things in a way no one can come close to.

Yes. Our ticketing system connects you directly with live humans — real support engineers, not bots. When you submit a ticket, our AI may chime in first with an instant answer to the most common issues, but every ticket is still reviewed by a live person. Think of it as a head start: AI tries to close the gap while you wait, resolving about 90% of issues instantly. Either way, our techs respond promptly — unless you let us know the issue's already been resolved, a live person will still follow up to make sure you're taken care of. You're never stuck talking to a machine — you always have a human in the loop.

Yes, if you are on the monthly subscription plan. However if you sign up for a yearly agreement or have been issued a custom quote you must abide by the terms. We don't believe in keeping unhappy customers bound. We want to make our customers happy. It has worked for us with endless referrals especially from tech and IT workers who implement our software.

It's simple: we don't like bait and switch tactics. That's why we're rated 5-Stars on Capterra, GetApp, and CNET/Download.com. Many of our customers come to us after being burned by vendors who lock them into contracts before they can even try the product. We let you try free for 30 days first — no pressure, no tricks.

Very secure. Your data is hosted in a Grade A Datacenter and is backed up several times a day. No individuals in our company have physical access to the servers. The individuals who can log into your computer system cannot see the data unless you provide your user name and password voluntarily which secures each "database". All traffic is encrypted to and from the client software and servers. User security can also be setup for medical facilities that use it to enforce policies.

ScheduFlow has all the tools behind the scenes to be HIPAA compliant, but you must enable the features yourself. For example, user security lets you disallow deleting records, restrict who can view what, set read-only privileges, and enforce other access restrictions. You can also leverage built-in data encryption and configurable user roles to limit access to sensitive patient information. Combined with our data security measures, these tools give you everything needed to meet HIPAA requirements — but compliance also depends on internal policies (e.g. screens not visible in plain view, staff training, etc.) outside the software itself. Please consult your legal advisor or a HIPAA compliance expert to make sure you enable and enforce the right features for your organization.